Testimonials

Drue,

I can’t thank you enough for taking the time to make my wedding gift to Kim as special as it was. Your attention to detail and the final product was beyond my expectations. You and your team could not have been any kinder, you made the process so easy. I know this was not an easy ask so I wanted to thank you again for an incredible job.

Ivan P.
Drue is attentive, knowledgeable and creative. I have purchased one of a kind pieces for myself and my family. She is a great resource for upcycling/recreating jewelry from estates and out of date pieces.
Theresa B. Marangas
Not being very knowledgeable when it comes to jewelry, you have to have trust and confidence in the person you deal with. Drue Sanders made my experience absolutely amazing. Not only knowledgeable but took the time to explain all the ins and outs of what to look for before she even showed me jewelry. She listened to what I had envisioned and the result was the most amazing custom pieces I could have asked for. The prices were shocking and I mean in a good way! She told me about the “wow” factor and it is true. I can’t count the number of times my wife said WOW~ Thanks for the best quality and customer service Drue!
Dr Louis Costello

I was referred to Drue from a friend and it was a pleasure working with Drue as she helped me design the perfect ring. The attention to detail and professionalism without me stepping foot in-store was phenomenal. Thank you for all your hard work.

Branden S

Drue made a special family ring even more special and quite beautiful. Thank you for your artistic ability. I also want to thank Amber who sat with me and suggested to replace some of the lesser quality stones and those that were damaged. She was very easy to talk with and I never felt pressured. All in all the experience was pleasant and rewarding.

Suzann Halstuch

The level of professionalism that is present throughout the entire establishment, staff, and Drue herself is second to none. The understanding and flexibility of her work has left my fiance and myself speechless. An artist of her ability has astounded me every step of the way. From the initial rough sketch to the final product, Drue was crystal clear 100% the entire time. No smoke and mirrors or gimmicks, just honesty and personality.

Evan P

I was referred to Drue Sanders by a friend who had an amazing experience designing a custom engagement ring for his now wife. I could not have been any happier that I listened to his experience and decided to find out for myself. I was able to easily schedule an appointment online and got a fast response from Drue. When I went in to see Drue for the initial consultation I had fairly good idea of what I was looking to design for an engagement ring for my girlfriend. Drue was beyond friendly & very receptive listening to my ideas in the direction that I wanted to go. She was able to take my ideas, improve upon them greatly and create a custom engagement ring that is just absolutely breathtaking. During the entire process she was great at putting me at ease, helping to pick out the right stones, staying in touch to give updates on where the ring was in production and her hands on, very knowledgeable and friendly approach made it feel like there was no pressure at all.

It was an amazing experience from start to finish, that came in under my budget; I could not have asked for anything better. After I propose to my girlfriend we are both looking forward to going back to pick out or design custom wedding bands.

Don’t waste your time with the rest and go see the best!!! Many thanks to the entire Drue Sanders staff, I don’t have the words to express my gratitude for all of you!!!

Mark V, Albany, NY

Drue helped us design a ring and did an outstanding job. I have purchased many items from her custom line of jewelry. I would recommend Drue Sanders Custom Jewelers to any in need of fine jewelry!

Bob M

Going to Drue for an engagement ring was truly a wonderful experience.  I had never done anything like that before and she helped walk me through all the steps.  I told her what I liked and what I thought my (now) wife would like, and she helped me to create a one of a kind ring that we still can’t stop looking at.

If you’re thinking any old custom jeweler can do that, you might be right; however, Drue went about and beyond what customer service should be to help us out.  I was a day late to pick up my ring, and she cut her Lake George biking trip short to finish the ring, and the next day, July 4th, she met me in her shop so I could “pull the question” later that evening.

After the first experience it was a no-brainer on who to go to for wedding bands.  I love mine, but that doesn’t begin to describe how my new wife feels and looks at hers, it really is perfect.  Thank you so much Drue.

Jeremy Terrill, Albany, NY

When my precious engagement diamond of 43 years fell from it’s setting, Drue artfully mounted a gorgeous replacement. When I was disappointed with a ring created to showcase a sapphire surrounded by my mother’s diamonds, Dru made it better, stunning beyond words, with attention to detail that made this ring well beyond what I had imagined. Drue’s work is stunning, but it’s her dedication and sense of responsibility to her clients that will cause me to drive 90 miles to her business.

Pam F, Silver Bay, NY

I visited many jewelers around the capital region and beyond, looking for the perfect engagement ring for my now fiancé. While I was pleased with most of the others that I visited, my experience at Drue Sanders undoubtedly stood out from the rest.

Having a particular design in mind, I probably was not the easiest customer to deal with… though I would never know it dealing with Drue and her team! Their patience, honesty and customer service is first-class. Moreover, their knowledge on crafting a beautiful product without sacrificing quality and durability left me feeling confident I would receive a stunning piece of jewelry that would last a lifetime.

Since I proposed, that confidence is validated every day. I constantly catch my fiancé staring at the ring with a huge smile on her face. I often find myself doing the same as well! Everyone we show it to compliments its beauty. They are even more impressed with the fact that it is custom made – one of a kind!

Many thanks to the team at Drue Sanders! They have definitely earned a new customer for life!

Phil C, Troy, NY

Thank you so much for creating my beautiful ring. It is truly a work of art, and I am in awe every time I look at it. The quality and the detail of the ring is unbelievable. Every detail is flawless. Please let your Jeweler know that I appreciate the hours and intricate work that went into setting all the stones in this fabulous piece. It will be a family heirloom, that will be passed down for many generations to come. You didn’t cut corners on the gold, as the weight of the ring is staggering! I couldn’t be happier, and I look forward to working with you again in the future.

Robin S.

Shortly before Christmas, I picked up the engagement ring I’d ordered – sapphire, filigree, and based, if you recall, on a design from another jeweler that Frances, my girlfriend, had identified as her “ideal” ring. I was, of course, very impressed with the finished product when I picked it up, but my opinion was not really the one that counted.

At the time I picked up the ring I wasn’t sure how or when I’d give the ring to Frances. I did eventually figure out those “minor” details and this past Monday, in front of the Metropolitan Opera House in New York City, I proposed and she said “Yes.”

Since then, she’s been unable to take her eyes off of her new ring, and has told me more than once that it is everything she’d ever dreamed of. The response from our friends and family has been just as positive, and rightly so – you and your team did truly excellent work.

In this particular instance, it was important to recreate an intricate design as near as possible within my budget. You met and exceeded our expectations.

Equally, throughout every step of the process, I found you and your staff friendly, helpful, attentive and professional. As I assume most men do, I had a good deal of apprehension going into the ring-shopping process but, thanks to you and your team, it could not have been any easier.

I also recall that you said you’d be interested in taking pictures of the ring to include in your portfolio. If you’d still like to do so, we’d be glad to stop in.

I’ve attached a few pictures from our engagement night, and want to thank you once again for helping to make it all that we hoped it would be.

Brett Williams, NY

Love visiting the store. Drue and her staff are friendly, helpful and have great ideas when planning something truly individual. You always leave feeling that you have received the special attention that you desire.

Patti P, Duanesburg, NY

When my fiancé and I were looking at rings, it had never occurred to us, that I could have one custom made for me. By chance I stopped into Drue Sanders, and was greeted right away with a friendly smile, and a willingness to see what I had in mind, and how she could create that for me. Drue went out of her way, through the entire process in creating my engagement ring. She went over all of our options, as far as size, and clarity, and was blown away, when I realized how much the other jewelers were overcharging for a much smaller stone, and a lot less clarity. With Drue, we were able to get a much larger stone, perfectly clear, and well within our price range. As picky as I am, Drue was so patient, and so eager to please as she brought me in several times, to review the plastic cast of my ring, and adjusted it time and time again, until it was perfect to make. I never thought I would have a ring this beautiful, or honestly a stone this big, and I am complimented on it every single day. Her entire staff as well as herself go above and beyond to ensure you are happy, and I have done nothing but recommend her for any occasion that you may need a piece of jewelry. She has a wide arrangement of amazing pieces, and I will be seeing her for my bridesmaids gifts as well. !!! I feel like I have made a special friend.

Nicole P, Schenectady, NY

My parents had their wedding rings made 31 years ago, 7 years ago, my husband and I had our wedding rings made by you. Amazing rings, and wonderful customer service. I had a necklace made for my dad as a replica of the necklaces he would make while in a rehab hospital for a brain injury. My dad passed away in April, and that necklace I now wear so close to my heart. Thank you for being so wonderful.

Tara C-H, Albany, NY

I cannot tell you how many compliments I receive(d) on my new wedding band! It shows off the first, ‘engagement’ ring (my original upgrade) and really makes it sparkle. The experience of working with Melissa and Drue is fantastic, and fun. You guys are totally cool, you worked with me where I was at, a princess at heart even though I come in to your store in shorts and T-shirts.

Dale G, Albany, NY

Words cannot express how I feel about the ring you designed and made for me. It represents visually, what I have accomplished throughout my nursing career! How talented you are, and how understanding you are! You have a rare gift of reaching into a person’s thoughts and heart, and make for them, what they cannot express in words. I will be forever grateful to you for your special ability! I wear my ring everyday, and someone always wants to see it and they ask me where I “found” it. I tell them about you, your kindness, your attention to detail, and your very “special gift” of understanding. From the bottom of my heart, Smiles…

Anne Marie P, Nassau , NY

I just wanted to thank you again for all of your help and expertise which produced a ring that is more beautiful than I had ever imagined it could be. It is exactly what I wanted! Joe told me that when he first saw the ring it brought tears to his eyes, and I have to say it had the same effect on me. My engagement ring will never sit in a box in my dresser drawer again, I will wear it proudly!

Terri M, Albany, NY

Thank you again for the beautiful rings you created for our wedding. You are the only jeweler that took the time to ask questions and to get to know Jess before recommending an engagement ring. You truly captured the essence of Jess in the style of the ring. We take great pride in knowing these rings were made for us and everyone wants to know who created them. She also loved the pendant I gave her for a wedding gift. We had the best of everything that day and our rings were a big part of it.

Frank H, Albany, NY

If you are looking for someone who really cares to understand what you are looking for, it’s Drue. When I told my friend I was looking for an engagement ring he said “Go to Drue, believe you’ll be happy in the long run”. Drue Sanders is not just the highest standard in quality and customer service, she is someone you can trust, and makes sure you are very happy with your purchase.

Jay G, Guilderland, NY

Thibaud placed the most magnificent ring on my finger 3 weeks ago when he asked for my hand in marriage. The ring is absolutely stunning and it is well beyond my expectations Drue. Every time I look down at it I just cannot believe that you were able to create precisely what I had asked for, and even went well beyond any detail I could have described, or imagined. I’ve received so many compliments on it and I feel extremely fortunate to have decided to have you design this. Thank you again!

Stephanie R, Clifton Park, NY