Going to Drue for an engagement ring was truly a wonderful experience. I had never done anything like that before and she helped walk me through all the steps. I told her what I liked and what I thought my (now) wife would like, and she helped me to create a one of a kind ring that we still can’t stop looking at.
If you’re thinking any old custom jeweler can do that, you might be right; however, Drue went about and beyond what customer service should be to help us out. I was a day late to pick up my ring, and she cut her Lake George biking trip short to finish the ring, and the next day, July 4th, she met me in her shop so I could “pull the question” later that evening.
After the first experience it was a no-brainer on who to go to for wedding bands. I love mine, but that doesn’t begin to describe how my new wife feels and looks at hers, it really is perfect. Thank you so much Drue.Jeremy Terrill - Albany, NY
When my precious engagement diamond of 43 years fell from it’s setting, Drue artfully mounted a gorgeous replacement. When I was disappointed with a ring created to showcase a sapphire surrounded by my mother’s diamonds, Dru made it better, stunning beyond words, with attention to detail that made this ring well beyond what I had imagined. Drue’s work is stunning, but it’s her dedication and sense of responsibility to her clients that will cause me to drive 90 miles to her business.Pam Fischer - Silver Bay, NY
“I visited many jewelers around the capital region and beyond, looking for the perfect engagement ring for my now fiancé. While I was pleased with most of the others that I visited, my experience at Drue Sanders undoubtedly stood out from the rest.
Having a particular design in mind, I probably was not the easiest customer to deal with… though I would never know it dealing with Drue and her team! Their patience, honesty and customer service is first-class. Moreover, their knowledge on crafting a beautiful product without sacrificing quality and durability left me feeling confident I would receive a stunning piece of jewelry that would last a lifetime.
Since I proposed, that confidence is validated every day. I constantly catch my fiancé staring at the ring with a huge smile on her face. I often find myself doing the same as well! Everyone we show it to compliments its beauty. They are even more impressed with the fact that it is custom made – one of a kind!
Many thanks to the team at Drue Sanders! They have definitely earned a new customer for life!”Phil C. - Troy, NY.
Thank you so much for creating my beautiful ring. It is truly a work of art, and I am in awe every time I look at it. The quality and the detail of the ring is unbelievable. Every detail is flawless. Please let your Jeweler know that I appreciate the hours and intricate work that went into setting all the stones in this fabulous piece. It will be a family heirloom, that will be passed down for many generations to come. You didn’t cut corners on the gold, as the weight of the ring is staggering! I couldn’t be happier, and I look forward to working with you again in the future.Robin S.
Shortly before Christmas, I picked up the engagement ring I’d ordered – sapphire, filigree, and based, if you recall, on a design from another jeweler that Frances, my girlfriend, had identified as her “ideal” ring. I was, of course, very impressed with the finished product when I picked it up, but my opinion was not really the one that counted.
At the time I picked up the ring I wasn’t sure how or when I’d give the ring to Frances. I did eventually figure out those “minor” details and this past Monday, in front of the Metropolitan Opera House in New York City, I proposed and she said “Yes.”
Since then, she’s been unable to take her eyes off of her new ring, and has told me more than once that it is everything she’d ever dreamed of. The response from our friends and family has been just as positive, and rightly so – you and your team did truly excellent work.
In this particular instance, it was important to recreate an intricate design as near as possible within my budget. You met and exceeded our expectations.
Equally, throughout every step of the process, I found you and your staff friendly, helpful, attentive and professional. As I assume most men do, I had a good deal of apprehension going into the ring-shopping process but, thanks to you and your team, it could not have been any easier.
I also recall that you said you’d be interested in taking pictures of the ring to include in your portfolio. If you’d still like to do so, we’d be glad to stop in.
I’ve attached a few pictures from our engagement night, and want to thank you once again for helping to make it all that we hoped it would be.Brett Williams, NY
Love visiting the store. Drue and her staff are friendly, helpful and have great ideas when planning something truly individual. You always leave feeling that you have received the special attention that you desire.Patti P, Duanesburg, NY
When my fiancé and I were looking at rings, it had never occurred to us, that I could have one custom made for me. By chance I stopped into Drue Sanders, and was greeted right away with a friendly smile, and a willingness to see what I had in mind, and how she could create that for me. Drue went out of her way, through the entire process in creating my engagement ring. She went over all of our options, as far as size, and clarity, and was blown away, when I realized how much the other jewelers were overcharging for a much smaller stone, and a lot less clarity. With Drue, we were able to get a much larger stone, perfectly clear, and well within our price range. As picky as I am, Drue was so patient, and so eager to please as she brought me in several times, to review the plastic cast of my ring, and adjusted it time and time again, until it was perfect to make. I never thought I would have a ring this beautiful, or honestly a stone this big, and I am complimented on it every single day. Her entire staff as well as herself go above and beyond to ensure you are happy, and I have done nothing but recommend her for any occasion that you may need a piece of jewelry. She has a wide arrangement of amazing pieces, and I will be seeing her for my bridesmaids gifts as well. !!! I feel like I have made a special friend.Nicole P, Schenectady, NY
My parents had their wedding rings made 31 years ago, 7 years ago, my husband and I had our wedding rings made by you. Amazing rings, and wonderful customer service. I had a necklace made for my dad as a replica of the necklaces he would make while in a rehab hospital for a brain injury. My dad passed away in April, and that necklace I now wear so close to my heart. Thank you for being so wonderful.Tara C-H, Albany, NY
I cannot tell you how many compliments I receive(d) on my new wedding band! It shows off the first, ‘engagement’ ring (my original upgrade) and really makes it sparkle. The experience of working with Melissa and Drue is fantastic, and fun. You guys are totally cool, you worked with me where I was at, a princess at heart even though I come in to your store in shorts and T-shirts.Dale G, Albany, NY
Thibaud placed the most magnificent ring on my finger 3 weeks ago when he asked for my hand in marriage. The ring is absolutely stunning and it is well beyond my expectations Drue. Every time I look down at it I just cannot believe that you were able to create precisely what I had asked for, and even went well beyond any detail I could have described, or imagined. I’ve received so many compliments on it and I feel extremely fortunate to have decided to have you design this. Thank you again!Stephanie R, Clifton Park, NY
If you are looking for someone who really cares to understand what you are looking for, it’s Drue. When I told my friend I was looking for an engagement ring he said “Go to Drue, believe you’ll be happy in the long run”. Drue Sanders is not just the highest standard in quality and customer service, she is someone you can trust, and makes sure you are very happy with your purchase.Jay G, Guilderland, NY
Thank you again for the beautiful rings you created for our wedding. You are the only jeweler that took the time to ask questions and to get to know Jess before recommending an engagement ring. You truly captured the essesnce of Jess in the style of the ring. We take great pride in knowing these rings were made for us and everyone wants to know who created them. She also loved the pendant I gave her for a wedding gift. We had the best of everything that day and our rings were a big part of it.Frank H, Albany, NY
I just wanted to thank you again for all of your help and expertise which produced a ring that is more beautiful than I had ever imagined it could be. It is exactly what I wanted! Joe told me that when he first saw the ring it brought tears to his eyes, and I have to say it had the same effect on me. My engagement ring will never sit in a box in my dresser drawer again, I will wear it proudly!Terri M, Albany, NY
Words cannot express how I feel about the ring you designed and made for me. It respresents visually, what I have accomplished throughout my nursing career! How talented you are, and how understanding you are! You have a rare gift of reaching into a person’s thoughts and heart, and make for them, what they cannot express in words. I will be forever grateful to you for your special ability! I wear my ring everyday, and someone always wants to see it and they ask me where I “found” it. I tell them about you, your kindness, your attention to detail, and your very “special gift” of understanding. From the bottom of my heart, Smiles…Anne Marie P, Nassau , NY
I just wanted to thank you for the patience, help and guidance you provided in picking out an ocean blue diamond engagement ring. The diamond along with the custom setting was astonishing. My fiance absolutely loved the ring and was in such shock and awe. It was everything she was looking for and the setting itself is very unique and one of a kind. I along with her absolutely love it and cannot begin to tell you the compliments she is getting on the design and the beauty of the diamond. It made the engagement that much more special. Thank you for the recommendations and advice!Mark S, Ballston Spa, NY
Drue is simply a dream come true and an absolute pleasure to work with. I live in Chicago and since her store is out of New York I was, to say the least, a little apprehensive with spending a considerable amount of money on something I have never seen nor held. She was very helpful by helping me design my fiance’s engagement ring as well as the wedding band. She sent many pictures of the diamonds, settings, and metals and advised me on what would be the best for my budget. Even though I have never met her nor stepped one foot in her store she was so comforting and made me feel that I was sitting right beside her. I will 100% recommend her to all of my family and friends and I will continue to purchase items from her in the future. Thank you.Dave O. Chicago, IL
Drue Sanders and staff were absolutely amazing to work with while creating our perfect engagement ring! From the day I walked in, up until the day I proposed, the Drue Sanders team was with me every step of the way. They helped to work within my budget without lowering quality and understood exactly what we were looking for. Throughout the process we worked hand and hand on custom designing the perfect ring. Starting at first with the original designs, locating the beautiful diamonds that we used, and finally piecing it all together. Their customer service and follow-up was outstanding! Making sure that I was kept in the loop at all times and updated me on the progress of our engagement ring. They went above and beyond what was expected of them and was even generous enough to let me propose at Drue Sanders which in of itself is a whole other paragraph of complements! To sum it up, we were truly impressed with Drue Sanders and staff and will be a life long customer. We highly recommend them to anyone who is looking for these qualities in a jeweler!”Rick and Beth, Waterford, NY